Home >> F.A.Q

01. How to place an order?

(1) Review our web site first, and mail us which products you are interested in and the exact quantity you like to buy.

(2) We will make a PI accordingly for you.


02. How to contact us?

For any query or problem, please contact us.

Customer care: Karl, 


E-mail: support@future-bicycle.com


03. How to make a instant payment?

We accept PayPal, L/C,T/T, Western Union or Money Gram


04. Our Warranty?

For our warranty policy, during our warranty time, we offer free components: rims/spokes/nipples/hubs in case of failure. After sales will not cover the normal wearing&tearing, we offer free after sales parts for our promotional items., at the same time, buyers pay the shipping cost for free after sales parts.

wheels/rims: 1 year qualtiy guarantee, free components in warranty time, request after sales terms to our sales representives.

Frames: 2 year quality warranty!


05. MOQ requirement?

1pair for wheels, 1pcs for rims & frame


06. Graphic design on products?

We can do customer’s logo design on all products.


07. Which kind of online payment do we accept? Is it safe?

Paypal payment, Paypal provides perfect protection for buyers, you don’t need to worry about it at all. Most of our orders are done through Paypal.